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It is possible to use too hot of water in the bottom chamber of the Moss Scuttle. When lather gets too hot it can break down. Try using just a tad cooler water in the bottom compartment when you fill the scuttle for the second time.
Using a Moss Scuttle isn't difficult, it takes a couple of extra minutes of effort during your shave routine, but your reward is warm lather for each pass of your face. Click here to read the full instructions for 